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How to manage knowledge base articles in Dynamics 365? (Civio tutorial)
In this video, you will learn how to create, manage, and use Knowledge Base Articles in Dynamics 365 using Civio, our citizen request management solution built for cities and municipalities. Knowledge base articles help municipalities: 📚 Centralize frequently requested information (snow removal, animals, taxes, etc.) 👩‍💼 Support 311 ...
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