Oct 14, 2025 · Windows Recovery Environment (Windows RE) is a set of built‑in Windows tools designed to help troubleshoot and fix common system problems. If your PC has trouble starting, …

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Surface turns on but is stuck on the Recovery screen If your Surface turns on and you see a Recovery screen for the Boot Configuration Data or BCD file, do the following steps. These steps work for all …

Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE).

What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable …

If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.

A recovery drive lets you reset your Surface to its factory condition and can help you troubleshoot and fix problems with your Surface device. It reinstalls the Windows operating system, deletes all your …

Oct 14, 2025 · Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your …

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Oct 14, 2025 · Access the Windows Recovery Environment Once in Windows RE, select Troubleshoot > Advanced options > Startup Settings > Restart Select Restart Once the device reboots, in the …