UnitedHealth tracks AI use among Optum staff to monitor daily tool queries and improve healthcare workflows and customer satisfaction.

Thirty-seven percent of health systems are using generative AI within the rev cycle and 45% are applying it to denial-related ...

If early AI in healthcare was defined by experimentation, I believe the next phase will be defined by architecture.

This is the second in a three-part series exploring the impact of digital technology innovations in community health centers ...

UnitedHealth is tracking how often some employees use artificial intelligence tools in a push to embed the technology ...

A Public Accounts Committee (PAC) report said there is a “real risk” that Capita will not be ready to take over the administration of the Civil Service Pension Scheme (CSPS) on time, but the ...

Jude Odu, a health technology expert and former United Healthcare employee, discusses the dangers of outsourcing medical ...