AI Experiences uses advanced identity resolution, real-time behavioral data, and agentic decisioning to deliver the highest performing messages. It determines the best timing and channel for each ...

Jobber Receptionist is a virtual assistant that empowers home service businesses to deliver 24/7 customer care and capture leads via calls or texts.

Thoma Bravo, one of the largest software-focused investors in the world with approximately $184 billion in assets, has acquired Verint in an all-cash transaction valued at $2 billion. Rumors of a ...

Leaders must embrace flexible, inclusive strategies that leverage generational strengths, prioritize well-being, and foster a shared sense of purpose.

“While AI will streamline processes, provide insights, and unlock productivity gains, it’s not a magic pill that resurrects your broken go-to-market (GTM) motions,” says Eugene “Blue” Bowen, a ...

Treasure Data, a customer data platform provider, has earned TrustArc's TRUSTe Responsible AI Certification for data protection, privacy, fairness, transparency, accountability, and more.

Kasisto, a provider of artificial intelligence technology for banks, has launched KAIgentic, an agentic AI platform for banking.

The Godfather of CRM, Paul Greenberg, and Todd Harris, aka the Toddfather of Gaming, launch Game On! a show on PPN dedicated to helping B2B companies.

“B2B sales and marketing leaders must engage with buyers and prospects earlier, position themselves sooner, and build compelling arguments for inclusion on the vendor selection shortlist,” says Ian ...

Following its recent acquisition of VOCALLS, CallMiner today introduced OmniAgent, a virtual agent to transform customer interactions, across voice, chat and email, through intelligent automation and ...

Communications platform provider Dialpad today released a number of contact center updates for its platform. Key highlights include the following: Expanded integrations with Zoho, Freshdesk, Bullhorn, ...

Klaviyo has acquired Gatsby, providers of a social automation product that helps companies convert engagement over social channels into owned customer relationships. Financial terms of the deal were ...