According to MarketsandMarkets™, the global Workforce Management Market is projected to reach USD 13.03 billion by 2030 from ...

Boulder, CO (BUSINESS WIRE) - Aspect unveiled their latest product innovations within Aspect Cloud Workforce, which showcases the next evolution of its workforce engagement management (WEM) software, ...

MELBOURNE, Australia--(BUSINESS WIRE)--Alvaria and Call Design announce a new Alvaria Workforce customer, TSA Group. Australia’s leading CX outsourcing solutions provider, TSA Group, has approximately ...

AUSTIN, Texas--(BUSINESS WIRE)--Fourth, the leader in workforce and inventory management solutions to the restaurant, hotel, retail, and leisure industries, today announced its HotSchedules® solution ...

Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...

Worldwide Flight Services (WFS), a SATS company, has developed a new digital tool using machine learning algorithms trained ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

The new tool analyses a decade of data to predict volumes by flight and truck, helping 75 warehouses plan labour and reduce ...

According to MarketsandMarkets, the global Workforce Management Market is projected to reach USD 13.03 billion by 2030 from USD 8.38 billion ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...