Text analytics and text mining have until recently remained on the periphery of my interest in enterprise search. But my consulting work called on me to become instantly familiar with text mining ...

Analyst report recognizes Medallia for a strategy that “stands out on its vision and innovation.” PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee ...

“I don’t want to be a nuisance, but I wanted to let you know that I’ve had a lot of dropped calls over the last two weeks.” “This is the worst phone I have ever used!” Maybe you called your telecom ...

Statisticians at Cornell University have developed a new text-mining approach that can reportedly help mobile app developers sort out app reviews to more quickly zero in on problems that need ...

Text mining concerns looking for patterns in unstructured text. The related task of Information Extraction (IE) is about locating specific items in natural-language documents. This paper presents a ...

The purpose of this article is to review two text mining packages, namely, WordStat and SAS TextMiner. WordStat is developed by Provalis Research. SAS TextMiner is a product of SAS. We review the ...

A text mining group has been set up at the Swiss Institute of Bioinformatics, with objective to develop and adapt information retrieval and extraction tools to help Swiss-Prot curators in their daily ...

No two societies in history think exactly alike. In fact, the mindset of a given society throughout history can help historians unpack important clues about the effects of psychological shifts—such as ...

Text-based electronic word-of-mouth (eWOM) communication has increasingly become an important channel for consumers to exchange information about products and services. How to effectively utilize the ...