A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

Cynthia Ostrunic is employed as a switchboard operator at West Medical Center in Willoughby, part of the Lake Health community health care system. This May, she celebrates 10 years with the ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...