Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

NAGASAKI, JAPAN -- The world's first hotel staffed almost entirely by robots is opening its doors full-time to guests this month, but CBS News correspondent Seth Doane has already been able to spend a ...

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

TikTok user Sarah A. VanVactor (@gogettersaraha) uploaded the video online that shows, in what can oddly enough be described as, a “friendly” interaction she had with a robot that looks like a ...

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a ...