Salesforce recently appointed Amy Chang and David Kirk to its Board of Directors and launched the Datassential Salesforce Plugin, enhancing its CRM capabilities. Over the last quarter, the company's ...

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

The assumptions of a decade ago, where protection was bolted on post-implementation or wedged into existing workflows, are no longer sustainable. Today, CRM security has to be by design, integrated ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Salesforce is a powerful and versatile CRM that excels in core capabilities and integrations, making it ideal for medium to large enterprises seeking robust solutions. However, its high cost and ...