NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
Emerging technologies and new insights into customers set the course for a new customer experience roadmap outlined during the Oracle OpenWorld 2017 keynote, Exceeding Skyrocketing Customer ...
The biggest reveal at the Oracle Modern Customer Experience (CX) event held in Las Vegas from April 25 to April 27 was the debut of Oracle Adaptive Intelligent apps for CX. Adaptive Intelligent Offers ...
Oracle kicked off its OpenWorld conference Monday by introducing a customer data platform (CDP) to connect disparate data sources and a subscription management product to capitalize on the blossoming ...
Clarabridge, a provider of AI-powered text and speech analytics and a member of Oracle PartnerNetwork (OPN), has announced that Clarabridge Customer Experience Analytics is now available on Oracle ...
CHICAGO, April 10, 2018 /PRNewswire/ -- ORACLE MODERN CUSTOMER EXPERIENCE-- Oracle today announced a series of new innovations that help marketing, sales, commerce, and customer service professionals ...
"You have to empower whoever gets to the customer first." This is the key message that Rob Tarkoff, executive VP and general manager of Oracle CX Cloud, shared at Oracle Modern Customer Experience (CX ...
REDWOOD SHORES, Calif., June 17, 2019 /PRNewswire/ -- To help organizations quickly and easily bring together customer data from across the entire organization, Oracle is collaborating with Accenture ...
The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...