A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

During the Microsoft Dynamics Convergence 2013 EMEA conference in Barcelona, Spain, the company unveiled new features and enhancements for its customer relationship management (CRM) and enterprise ...

Microsoft has painted bold design strokes with Windows 8, but the business impact remains hotly debated. ZDNet and TechRepublic have the enterprise and SMB perspectives on Windows 8 covered from ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer-relationship ...

Microsoft announced on Monday that it plans to deliver its entire Dynamics portfolio as a cloud-based service. During opening his keynote at Microsoft's Convergence conference, taking place this week ...

LONDON — Oct. 14, 2010 — Microsoft Corp. (Nasdaq: “MSFT”) opens Convergence 2010 Europe today in London with a keynote address from Kirill Tatarinov, corporate vice president, Microsoft Business ...

Microsoft's Dynamics CRM/ERP team has been at the forefront of showing that line-of-business (LOB) apps can work on Windows 8. The team plans to reinforce that message during the kick-off keynote of ...

Microsoft Corp. today is set to introduce a new tool that it says will let end users more easily access Dynamics ERP applications from its desktop software. Officials said the company plans to unveil ...