Salesforce is announcing today the launch of its Einstein artificial intelligence (A.I.) platform that’s implemented into several of the company’s existing cloud services: Sales Cloud, Service Cloud, ...

Catching up on the latest customer experience software news. Salesforce has announced an expansion of its Einstein Analytics platform with Conversational Queries. The added capabilities are designed ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Salesforce.com announced several enhancements to its ...

Salesforce has released four new tools for its Marketing Cloud users that leverage the company’s continuously developing Einstein AI. Unveiled at Salesforce Connections in Chicago, the tools aim to ...

Salesforce has built in its Einstein artificial intelligence platform and the upshot is that the move appears to be a smart way to grow organically and hit its revenue growth targets. The next wave of ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Salesforce has announced new applications designed to give ...

Expands use of Salesforce Marketing Cloud and Service Cloud to personalize engagement with fans across every digital touchpoint Deploys Einstein Analytics to automatically surface customer insights, ...

If Salesforce executive vice president Stephanie Buscemi did her job right today, her audience at the Chicago stop of the Salesforce World Tour is now convinced the powers of a data scientist are at ...

Salesforce has integrated its Marketing Cloud with Google Analytics 360 to use campaign data for tailored audiences and analysis outside of the search giant's tools. The integration, now generally ...