Amazon unveiled updates to its flagship tablet computer line with two Kindle Fire HDX devices that are lighter, faster and include on-demand tech support around the clock. The Kindle Fire HDX comes in ...

With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

Amazon's Mayday tech support for Kindle Fire HDX puts a tiny helper on your screen when you need it most. But the exchange between you and Amazon does more than help you figure out how to download the ...

One of the oddest features in the new Kindle Fire tablets is decidedly retro: a button that summons a human tech support representative on your screen. When you press the Mayday button on a Kindle ...

Kindle e-book reader owners will now have a new way to socialize with their friends about their favorite books or book quotes by way of mobile messaging apps, including Facebook Messenger, WhatsApp, ...

It’s been five years since we were first introduced to Mayday by none other than the head of Amazon himself, Jeff Bezos. The on-screen customer support feature was hugely popular for Fire tablet users ...

In-depth Amazon coverage from the tech giant’s hometown, including e-commerce, AWS, Amazon Prime, Alexa, logistics, devices, and more. by Blair Hanley Frank on Jan 6, 2014 at 1:33 pm January 6, 2014 ...

Amazon is finally supporting ePub files — the de facto open ebook standard — on Kindles, according to help documentation spotted by Good E-Reader. It’s been a long time coming, but starting later this ...

Calibre 8.7 is officially here, bringing with it a whole host of improvements and fixes for your favorite eBook manager. This new version, codenamed "Eclipse," keeps up with the regular updates we've ...

SEATTLE — Amazon is refreshing its lineup of tablet computers with new devices called Kindle Fire HDX, which are significantly faster and lighter than the previous generation. The 7-inch and 8.9-inch ...

SEATTLE--(BUSINESS WIRE)--(NASDAQ: AMZN) — Amazon announced today that Kindle customers around the globe can now enjoy reading from a growing selection of more than 12,000 Arabic language Kindle books ...