Microsoft will begin rolling out the first components of its Dynamics 365 service as of November 1. Dynamics 365 is Microsoft's new Azure-hosted, combined CRM and ERP service. Microsoft is showing off ...

In today’s fast-paced business environment, optimising operations is crucial for achieving sustainable growth and efficiency. Microsoft Dynamics 365 ERP provides a comprehensive solution that ...

The Microsoft Dynamics 365 Contact Center could stand out as a pivotal advancement set to redefine how businesses interact with their customers. Now widely available, this Contact Center as a Service ...

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New Web Agent built on Dynamics 365 Channel Integration Framework provides omni-channel contact center and dialogue management capabilities from a single Dynamics 365 window. Anywhere365 continues to ...

When alleged pricing leaked for Microsoft's coming Dynamics 365 offering in September, Microsoft execs and others were quick to caution that it wasn't official. The 'official' Dynamics 365 pricing is ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Microsoft's business apps in the cloud are getting the Satya Nadella treatment. Five years after debuting Office 365, Microsoft has announced Dynamics 365, the combination of its sales and resource ...

Microsoft and Adobe are joining forces in the cloud. On Monday at the Microsoft Ignite conference, Microsoft and Adobe announced plans for a strategic partnership to help enterprise companies embrace ...