When you rent out a property, you accept the pros with the cons. Renter complaints are part and parcel of the business. But these are the five you should never delay dealing with. As a landlord you ...

A Zillow ebook about tenant retention claims that “happy tenants drive profit” and “over 60% of customer turnover is controllable” with customer service being a significant factor. Consequently, it’s ...

SOUTH BEND — A South Bend apartment complex with a recent history of tenant complaints of unlivable conditions now faces a legal ultimatum from the Portage Township trustee. Trustee Jason Critchlow ...