Selling through eBay gives your company access to over 100 million potential customers, but negative feedback from one of them could make others think twice before buying from you. If your efforts to ...
Customer criticism is part and parcel of the digital age; even the most experienced and successful retailers can now easily fall by the way-side if they’re not alert. With extended outlets for ...
Long gone are the days when customer complaints went directly to a customer care call center or cluttered email inbox. Nowadays, if you’re a business owner, your customers expect—and demand—an ...
Feedback, in whatever form, can have a positive impact on any working professional, helping them assess what they are doing right or where there is room for improvement. Criticism or negative feedback ...
When you receive negative feedback and criticism, how do you respond? Most people have a lot of things to say about a lot of things. It's a bit tougher if it's your boss, employee, coworker, customer, ...
As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...
When we receive negative feedback, our bodies react instinctively. Physiologically, our shoulders tense up and our breath becomes more shallow. What’s worse is that, according to studies on how we ...
Long gone are the days when customer complaints went directly to a customer care call center or cluttered email inbox. Nowadays, if you’re a business owner, your customers expect — and demand — an ...
With extended outlets for consumers to make contact it’s likely that if phones aren’t answered and emails are ignored social media is a quick and easy way to bad mouth a brand and tarnish its ...
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