Do you remember the PPP framework of people, products, and processes? There are many thoughts about the order of importance of these, but none can exist without the other. Arguably, “people” and ...

The field service industry has undergone a significant digital transformation in the past 15 to 20 years. Initially reliant on cumbersome paper-based processes for managing mobile technicians and ...

Often called the “Google of China,” Baidu is the country’s most popular search engine - and a symbol of its tightly controlled, highly innovative internet ecosystem. Founded in 2000, Baidu powers not ...