At its most basic, empathy is the simple act of thinking about and understanding another person’s feelings. But applied purposefully and consistently, empathy can become a powerful—and ...

When you want something badly, your first reflex is to explain why it is important. Don't. There are far more effective ways to persuade the people who matter to us.

Sam Altman was ousted as CEO of OpenAI and brought back within a week. His connections and reputation were undoubtedly instrumental in getting him reinstated as CEO. Here's some advice he's shared ...

Body image refers to how a person thinks and feels about themselves physically. From childhood to adulthood, a person’s family can influence how they feel about their bodies through various ...

It's an honor, and fascinating, to work with Armed Forces folks. I'm inspired by what they go through so you and I can enjoy our lives free of tyranny. Frequently, and unsurprisingly, working with ...

The decision to marry or divorce is made by individuals, but the people around us greatly influence that decision.

What's in short supply for just about everyone these days? A sense of control and influence. Things might seem like they're increasingly out of our hands, impossible to understand let alone alter. But ...

Persuasion is one of the first skills that I didn’t realize I was honing as I entered the workforce after college. I can trace it back to one of my first jobs in the sales department of Neiman Marcus.

“You don’t win friends with salad,” the saying goes. But the salads at The Drake are likely to win chef/owners Heberto and Rona Segura as many friends as their hand-cut frites, about which I have ...

The scope of workplace safety is changing, and everybody—yes, everybody—needs to get involved. Safety doesn’t happen by accident. Neither do efforts to create a workplace where people feel empowered ...

Growing your career in the military had more to do with performing at (or exceeding) standards and expectations, delivering on promises and living up to codes designated for you by military values.