Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback is a charge that is returned ...

Every retail leader knows that chargebacks are a big problem. With e-commerce booming, and credit or debit card transactions as the rule rather than the exception, it’s never been easier for a ...

Found a billing error on your credit card statement? You have 60 days to dispute it. Here's how to do it and what to expect. Many or all of the products on this page ...

When it comes to the language of credit cards, a dispute is not an argument. Instead, it’s the legal term signifying your disagreement with a charge or fee imposed by your credit card company. Here is ...

It may feel like you can finally rest and move on after you’ve made a sale–but beware of what might come after. A chargeback–when funds are returned to a customer after they’ve disputed a charge–is ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. If you're thinking of filing a credit card chargeback for an airline ...

Responding to allegations by the Federal Trade Commission and Florida’s attorney general that it used multiple techniques to prevent consumers from winning chargeback disputes, chargeback-management ...

As business leaders continue to weather tough economic times, they’re looking at every line item to see where they can cut costs and reduce leaky revenue. For eCommerce merchants and fintech companies ...

As transaction volumes grow ever larger, applying technology the right way becomes critical. Chargebacks are the black sheep of the payments industry. While new technologies have changed the payments ...

Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as ...

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to ...