Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone ...

Were you a partner at another firm before joining your present firm? If so, which one, how long were you there and when did you leave? I led the privacy and data protection service line at a global ...

When a new UI or UX feature lands poorly, the consequences for a SaaS company can be immediate and often very public: customer frustration, reduced trust and even a dip in sales or retention. While ...