During my coaching sessions and corporate trainings, people often tell me, “Well, I’m great one on one, but when I’m in front of a group, I struggle.” Or they ask, “Does this technique also work in ...

When people use hand gestures that visually represent what they’re saying, listeners see them as more clear, competent and ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

In the business world, you often hear how important it is to be a "good communicator," but what does that actually mean? I challenge that concept entirely. Communication is not about being good or bad ...