Each week, I receive tons of questions from my listeners about tech concerns, new products and all things digital. Sometimes, choosing the most interesting questions to highlight is the best part of ...

No wonder my friend Kenny got out of the tech support business. He charged about $50 per call. Now you can get free tech support without bugging your neighbor. Engadget.com listed the three main ...

Windows users without a hefty dose of technical knowledge always have a tough time getting help. If you don’t have a geeky friend handy, PC problems often mean dragging your computer down to the Geek ...

Being with family over the holidays is wonderful for so many reasons, but free tech support is somewhere in the top five. For some people, this year is the first time they’re getting together with ...

With thousands of students and teachers online this semester, technology problems can quickly lead to a host of issues for students trying to access academic instruction and teachers leading ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...