Meta announced that they are launching a new AI-powered support hub, featuring an AI assistant to help users. The feature ...

The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

Meta acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it ...

Meta has introduced a new unified support hub for Facebook and Instagram to simplify account recovery and boost security with ...

We’re rolling out easier ways to get account support and updates to keeping your Facebook and Instagram accounts even more ...

With a bachelor’s degree in Anthropology and a career in journalism and photography, Daniel’s range of knowledge is diverse, to say the least. After graduating from The College of New Jersey in 2017, ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

When Linda’s Facebook account was hacked, she knew exactly what to do: she quickly reset her password, then logged in to assess the damage. Someone had used her account to create a fake business at a ...