I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...

On March 21, 1977, Captain Jacob Van Zanten was the poster boy for all that was good in airline flying. Captain Van Zanten was the Chief Pilot for KLM, and had over 30 years of experience. He was ...

Air carriers affected by the final rule must establish initial and recurrent CRM training for crewmembers within two years of the effective date of the rule. The Federal Aviation Administration (FAA) ...

I thought there was a tacit contract among all professional aircrews that can be summed up briefly as, “I agree not to kill you.” Expanded, this contract reads: “I agree that during the approach and ...

If we are ever to change the tragic annual firefighter fatality and injury statistics, a different way of managing alarms needs to be identified and embraced. I am convinced that CRM “raises the ...

Real-world research has shown, for the first time, that the theory of effective crew resource management makes an ‘invaluable contribution’ to the safety and efficiency of police air support in ...