In the ever-evolving landscape of information technology, many companies are facing the constant challenge of keeping up with emerging technologies and best practices. For a major mid-American power ...

The Configuration Management Database (CMDB) is well recognised as a cornerstone structure when it comes to the implementation of the Information Technology Infrastructure Library (ITIL) framework and ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

IT shops implementing Configuration Management Databases (CMDBs) should take precautions to ensure project success, prevent unnecessary project delays, and speed time-to-value. This article focuses on ...

The topic for this column combines two gorilla-level subjects demanding my attention: mergers and acquisitions on the one hand, and implementations of the IT Infrastructure Library’s Configuration ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. As IT infrastructure continues to grow and become more complex, this sought-after visibility ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, announced it is augmenting ServiceDesk Plus, its ITIL-ready help desk software, with new integrated asset ...

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BMC Software Inc. last week unveiled its second-generation configuration management database, along with updates to its systems management offerings, including three new discovery tools and related ...