Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

GRAND RAPIDS, Michigan. — Computers have become an essential part of this tech-driven world. They can be our best friends or our worst enemies. So much information and data is stored within them that ...

Wendy Johnson spent six hours recently cleaning up the littered hard drive on her mother-in-law's computer. Then she laid down the law. "I'm basically forbidding my mother-in-law from opening e-mail ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

The Blocked by US Government Authority Tech Support Scam Popup is a web browser advertisement shown by scammy remote tech support companies that try to scare visitors into thinking that they are ...

Microsoft on Thursday sued two technical support companies, alleging that they infringed numerous Microsoft trademarks and practiced false advertising as they tricked consumers into paying for bogus ...

Randy Hutchinson is president & CEO Better Business Bureau of the Mid-South. Two Cyprus-based tech support companies have agreed to pay $26 million to settle Federal Trade Commission charges that they ...