Most advice surrounding sales questioning focuses on asking open-ended questions. Open-ended sales questions are great because they entreat the buyer to open and start talking. But, open-ended ...

Every poll involves a questionnaire that contains a standardized set of questions that are asked of every person. The way a question is asked can affect the answers that people give. In an open-ended ...

A customer survey starts with the development of a questionnaire. Marketing research professionals will usually get input from other functional areas of the company, like brand and advertising, so ...

Almost every sales trainer recommends asking open-ended questions. They rightly point out that close-ended questions (e.g. "How many widgets do you use every year?") tend to create a lull in the ...

Questions are an important part of the recruitment and selection process. Carefully crafted questions can help the hiring manager and team improve the odds of selecting the candidate most likely to ...

At the risk of being challenged, I'd argue that many innovations wouldn't have made it to the real world or met customer needs if the right questions hadn't been asked. The power of constantly ...

This is a preview. Log in through your library . Abstract The possibility of response bias in the answers to close-ended survey questions has been the source of considerable speculation, but little ...