In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

Microsoft has bundled Microsoft Dynamics CRM with Office 365 and Power BI. The new combination, which Microsoft has dubbed, Sales Productivity, is available for $65 per user per month. With the ...

CRM and BI are core components of the same ultimate goal: informing business decisions and customer relationships using comprehensive data. But integrating them—especially if your business has ...

QuickLaunch Analytics launches Foundation Pack, a pre-built analytics infrastructure that unifies enterprise data, deploys ...

Lastly, if individual initiatives and insight are rewarded with immediate results the harnessing of the power of community begins and interactivity then encourages the community to create different ...