Not all unethical customer behavior is equal. An interesting question then arises of how to distinguish between different types of unethical customer behavior, consider its consequences, and responses ...

Nearly 1 in 4 U.S. workers have witnessed or have firsthand knowledge of colleagues expressing unethical behavior, according to a Sept. 4 Gallup article. The findings come from a May survey of 21,543 ...

For this week's grocery shopping poll question we revisit the trials and tribulations of self-checkout. It's been a hot topic the last couple of weeks as we have heard from our SW Florida grocery ...

When do people behave badly? Extensive research in behavioral science has shown that people are more likely to act dishonestly when they can distance themselves from the consequences. It's easier to ...