No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...

GDC IT Solutions Announces Strategic Asset Acquisition of Global Help Desk Services, Inc., Expanding 100% U.S.-Based Outsourced IT Service Desk Capabilities The acquisition strengthens GDC's IT ...

Clinical IT Service Desk: Your New Model for Strategic IT Operations? Today, clinical teams and patients expect healthcare technology to work — every time, any time. With technology touchpoints ...

EXL has been awarded a contract to manage the service desk operations for the Data Communications Company, DCC. This role involves overseeing incidents related to smart meter infrastructure, and ...

atSpoke, a modern workplace service desk for intuitive internal ticketing has compiled a report (titled “COVID-19 and the Great WFH Transition”), which analyzed customers’ ticket data from Jan. 1 ...