Improving efficiency is complex and requires a multimodal approach. Health information systems, patient feedback, and multidisciplinary teams are components that can improve clinical processes.

The strategic management process is more than just a set of rules to follow. It is a philosophical approach to business. Upper management must think strategically first, then apply that thought to a ...

In any management job, and in many non-management jobs, it is critical to achieve a good balance between process administration and process management. Process administration is attending to the ...

In a recent article, I took a critical look at the burgeoning robotic process automation (RPA) market – and found that in many cases, vendor promises were well ahead of functionality for this ...