Your consumer problems solved. If you think we can help you, email us at consumer.champions@theguardian.com with details of what's gone wrong and how to contact you The ombudsman upheld my complaint, ...

Many of us have car insurance, home insurance and health insurance. But what about income protection insurance? Having income protection insurance means that if you get sick or injured and can’t work, ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...

Lauren Claxton is a freelance writer with a focus on personal finance and cryptocurrency. She has previously written for Crypto News Australia and was employed as a content writer at Monzi Personal ...