When you go to stay at a hotel, it’s usually customary to be greeted by a receptionist. They’re a friendly face who tells you everything that you need to know, and most importantly, they check you in.

A La Quinta Inn & Suites location in Florida is currently under fire for allegedly allowing remote workers to check in guests. A recent video circulating on social media shows a guest filming their ...

Hotel technology companies are redefining themselves around the guest journey rather than just back-office functions. For example, SiteMinder reports that hotel website bookings averaged US$519 per ...