Generative AI chatbots are now used by more than 987 million people globally, including around 64% of American teens, ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

A controlled experiment tied to the MIT Media Lab found that conversational AI chatbots powered by large language models can sharply increase the rate at which people form false memories about events ...

It wasn't until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...

Agent assist can work, but design, delivery and how you manage knowledge make a huge difference — here’s one contact center leader’s experience.

No AI-discovered drug has been approved. 40 million people use ChatGPT for health advice daily. A reality check on what AI ...

If a person falsely claims to be a licensed professional, they can be held liable for providing dangerous advice. The same ...

Selfhood in the Digital Age, told me, “It can’t be coincidental that these ads that normalize AI use come at a time when ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Known as ChatMBPP, it serves as a simple, fast and user-friendly digital platform that operates 24/7 for the public to interact with the local authority.