A young employee has set a new precedent in the workplace. She refused her boss's late-night request for a project report.

They feel sidelined after the promotion goes to a less qualified newcomer — then management asks them to train that person. This situation can sting personally and signal deeper problems with fairness ...

Working for yourself is much better than working for a boss who doesn't appreciate your hard work.

Not every promotion is the opportunity it appears to be. Imagine getting called back to your old job with the promise of a management position, only to discover rampant theft, and then realize you’re ...

It’s rare to be offered a big promotion and turn it down, but it’s even rarer to warn superiors you don’t feel prepared for the role and be appointed anyway. Yet that’s precisely what happened to ...

An employee questioned if he was being "lazy" and not jumping at a new opportunity at work after turning down a promotion his boss had offered him because of what it would entail. He couldn't justify ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. “People don’t leave jobs. They leave bad bosses.” There is ...