I've seen the same behavior on my network where I use a GPO to put the company logo as the background. It seems to happen when a computer crashes and they get the active desktop recovery upon boot.

The procedure for restoring the background on your desktop depends on the Windows edition you have. Most desktop and high-end laptops ship with at least Windows 7 Home Premium, which allows you to ...

I have Windows XP. My desktop background went all white, but the icons are still there. The note says, "ACTIVE DESKTOP RECOVERY." When I click "restore my active ...

Users can save backups to almost any storage device, including NAS, CD, DVD or USB-attached storage. The product can save users and administrators from the tedious task of manually restoring and ...

When your business computer is having difficulty with the Windows operating system, your first instinct might be to call for a technician. However, by booting your computer into a recovery mode, you ...

What do you do when you hit the power button on your computer and nothing happens? If you’ve ever been in this situation, whether it’s a company machine or the one sitting at home, you just want it to ...

Windows computers can run into issues. Often, the best solution is to refresh, factory reset, or restore your computer. However, not all options are equal. Refreshing your computer keeps your files — ...

In November, a bug with Google Drive’s desktop app left many users with missing files, and Google is now detailing how to recover those files now that the issue has been fixed. In an update to a ...