U.S. District Judge John Cronan upheld a New York law forcing big social media companies to disclose their content moderation ...

Facebook has begun pilot tests of new content moderation tools and policies after an external audit raised numerous issues with the company’s current approach to tackling hate speech. In a report ...

The article is here; here are the Introduction and the start of Part I: Current approaches to content moderation generally assume the continued dominance of "walled gardens": social-media platforms ...

Since 2018, privacy laws such as the GDPR have reshaped the digital landscape, mandating transparent data usage and minimal storage. These laws, while crucial, often lack explicit guidance on data ...

Happy Tuesday! I’m celebrating my independence from waking up every morning to see if the Supreme Court has finally ruled in the NetChoice cases. Send news tips and fireworks emojis to: ...

Since May 7, Al-Aqsa, one of the holiest sites for Muslims, and the neighborhood of Sheik Jarrah in Jerusalem have been the site of violent attacks against Palestinians, many of whom had come to the ...

OpenAI developed an AI moderation system using GPT-4. It aims to moderate content faster and more consistently than humans. This could reduce the mental health burden on human moderators. OpenAI ...

Governments worldwide are increasingly leveraging AI technology for content moderation, aiming to manage the vast amounts of information circulating online. While AI’s efficiency in identifying ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Online content moderation is a moral minefield, especially when freedom of expression clashes with preventing harm caused by misinformation. A study by a team of researchers from the Max Planck ...

Alex Popken was a longtime trust and safety executive at Twitter focusing on content moderation before leaving in 2023. She was the first employee there dedicated to moderating Twitter’s advertising ...

Evelyn Douek, BKC Faculty Associate, writes about how to improve content moderation. "Content moderation should be understood as a project of mass speech administration and that, looking past a ...