Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute.

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

Conflict can affect productivity, quality, service, morale, and working relationships. How we deal with conflict often stems from our biological fight-flight-freeze response as well as from how ...

Joel Salinas, a Harvard neurologist, and Robert Bordone, a Harvard lawyer, are experts in the study of conflict. But their communication styles are quite different: Salinas, with over a decade of ...

To run a successful business, we bring together a diverse group of people with different skill sets to cover all areas of the business. This results in people who might have very different values and ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. In times of uncertainty and change, building a culture of ...

People are often on opposite sides of a position, staking in their stances, even if these cause harm. New research shows how ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. When a colleague is experiencing workplace conflict, it’s ...

Explore our one-page guides designed to help you navigate one-on-one conflict, build trust, and strengthen team connections. Each resource offers practical tools and insights you can download and use ...

The word “conflict” usually brings to mind raised voices or awkward tension—outcomes most people would rather avoid. But learning how to handle conflict (thoughtfully, that is) might be one of the ...

Maybe it's a blowout argument with your partner, that unspoken tension with a friend, or even a work meeting that got unexpectedly heated. Whatever the scenario, conflict is an inherent part of being ...