Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...
Lately I've been hearing a lot about common data models when it comes to SOA. As organizations attempt to figure out the data in the context of SOA they are driven many times to the notion of a common ...
Afif Khoury, CEO of SOCi, has forged a career spanning over 25 years at the forefront of technology and data-driven innovation. In today's rapidly evolving business landscape, the integration of ...
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