CRM deployments heavily doused with artificial intelligence how-to features may be bucking a continuing consumer preference for human support over AI-powered solutions. Despite the growing emphasis on ...
For this reason, the integration of sales, CRM, and service desk software is not just beneficial but essential for manufacturers who need to streamline their operations, enhance customer relations, ...
We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this article, we’ll go into the essential details of comparison ...
CHICAGO, Oct. 13, 2020 (GLOBE NEWSWIRE) -- Social leaders are on the front lines of communicating with customers and audiences, but often face challenges when trying to share insights with other ...
High costs and scarce resources are driving companies to try a self-service approach to CRM help desk and call center operations wherever possible. However, what's often missing is the key element ...
Salesforce bulks up Essentials SMB efforts with Service Cloud Essentials, to sunset IQ CRM, Desk.com
An introduction to cloud computing from IaaS and PaaS to hybrid, public and private cloud. Read now Salesforce is consolidating its small business efforts such as Salesforce IQ CRM and Desk.com into ...
Community platform company Get Satisfaction has raised $6 million in funding, expanded its management team and launched plans to expand to take on the enterprise social CRM field. Get Satisfaction, ...
PeopleSoft today announced PeopleSoft HelpDesk for Human Resources, a solution to enable organisations to manage employee queries and issues rapidly and cost effectively. PeopleSoft HelpDesk for Human ...
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