Gone are the days when a simple survey could tell you everything you need to know about your customer experience. Take a look at the future of CX analytics. Traditionally, decision-makers and ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Across business sectors, the need for digital transformation ...

Analytics Insight, a leading global platform dedicated to AI, data analytics, automation, and emerging technologies, is proud ...

Predictive analytics can detect and quantify emotional reactions in the human voice which can be used to predict customer churn, forecast sales and more. Predictive analytics is a form of data ...

It’s a win-win situation. Predictive analytics is revolutionizing the customer-marketer relationship, boosting sales while simultaneously increasing shopper satisfaction. And it’s all because of data, ...

This article is part of the collection: The Data Workout: How It’s Impacting Teaching and Learning. Colleges and universities are doubling down on learning analytics. They’re trying to figure out how ...

Adobe today announced the launch of a new analytics solution for product teams at its Adobe Summit conference in Las Vegas. Dubbed Adobe Product Analytics (because Adobe doesn’t mess around with its ...

Anyone who's ever traveled on an airplane knows that some experiences have been more pleasant than others. One of the facets of air travel designed to enhance passenger experience is in-flight ...

PALO ALTO, Calif.--(BUSINESS WIRE)--TIBCO Software Inc., a global leader in enterprise data, empowers its customers to connect, unify, and confidently predict business outcomes, solving the world’s ...

Let’s get something out of the way: Nothing replaces the thrill of a championship. It is the measurement that counts most in sports. But the reality is that there are, for example, 32 teams in the NFL ...