Customer satisfaction in the auto industry has slipped a little, but not every brand is feeling the pinch. The latest ...

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Subaru has knocked Toyota off the top spot in the latest American Customer Satisfaction Index (ACSI), a closely watched report that measures ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...