Aspect, a leading provider of cloud-based workforce management solutions, has announced a leadership transition, including the appointment of Jeff Kupietzky as Interim Chief Executive Officer and the ...

Building the Clinical and Operational Infrastructure for a Sustainable Future, sponsored by AmplifyMD, explores how integrated virtual specialty care models are helping hospitals extend scarce ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

In 2025, organizations rely heavily on people analytics, HR analytics, HR data analytics, workforce analytics, talent analytics, and HR metrics and analytics to understand their employees and make ...

While not as mature as its use in other areas, health systems across the U.S. are beginning to adopt predictive analytics tools for labor cost forecasting. Many organizations have automated ...

STAMFORD, Conn.--(BUSINESS WIRE)--Total compensation management (TCM) software has become the core of most large enterprise compensation programs, combining multiple functions into one operating model ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how-to choose checklist. Predictive analytics tools are revolutionizing ...

Upskilling employees to use AI within organizations is far behind what it should be, according to McDonald’s Chief Data & Analytics Officer Michelle Gansle. To reverse that trend, leaders must ...

After years of just breaking even, the owner of Backdraft Manufacturing and Automation thinks he’s found the secret to shift the Luverne, Minn., company to profitability: AI. This summer, owner Tyler ...

Ascend Learning, a healthcare technology company, announced it has acquired Laudio, a healthcare management platform. The companies said Laudio will "enhance Ascend's suite of workforce management ...