Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Workflow tutorial - 9 By: Aaron Smith:Web-presence llc - Introducing a comprehensive JavaScript-based help desk ticketing system designed to streamline your workflow and enhance productivity.

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

NEW YORK, NY, July 31, 2025 (EZ Newswire) -- The Light System, opens new tab (TLS), a U.S.-based bioenergetic wellness technology company, has officially launched its international awareness ...

Microsoft said it will cease using China-based computer engineering teams for work on Pentagon cloud systems, after an investigation this week led to national security concerns at the highest levels ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Microsoft says it has stopped using China-based engineers to ...

Trezor is alerting users about a phishing campaign that abuses its automated support system to send deceptive emails from its official platform. The company's support site allows anyone to open a ...

Impact of AI-Assisted Diagnosis on American Patients’ Trust in and Intention to Seek Help From Health Care Professionals: Randomized, Web-Based Survey Experiment Catherine Chen 1, 2 ; Zhihan Cui 3, 4 ...

PBLWorks, the provider of professional development for project-based learning (PBL), has introduced PBLWorks TEACH, a web-based application that provides ready-to-use, standards-aligned PBL projects ...