From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

The U.S. Embassy in Korea launched a dedicated support desk to assist Korean companies investing in the United States, Friday, a move that follows the detention of more than 300 Korean workers at a ...

The Department of Education (DepEd) on Wednesday said that it will utilize its “best teachers” and tutorial support program to address the literacy gaps among young learners. This comes after the ...

A key element of success for businesses where there is an element of risk is keeping workers safe through safety procedures and protocols. The SiteDocs app allows businesses the opportunity to ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Bring your gaming dreams to Minecraft! 🎮💻 In this tutorial, I’ll show you how to build a custom gaming setup with a desk, monitor, keyboard, RGB lighting, and more. Perfect for bedrooms, streamer ...

Imagine having a coding partner at your side who knows more languages than you, fully comprehends all the technical documentation, completely understands your codebase and is willing to do all the low ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

I don’t know about you, but I have trouble sitting still. My personal combination of over-caffeinated autism and ADHD means I need to keep my hands busy during the workday to avoid chewing my fingers ...