Deepgram, the real-time API platform underpinning the Voice AI economy, today announced it has raised $130 million in Series C funding at a $1.3 billion valuation. The round was led by AVP, an ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Zaelab, a leading consultancy of business-to-business ("B2B") digital transformation, today announced executive appointments that strengthen the firm's leadership team as it expands its focus on ...

With a strong focus on improving HR interactions and better supporting store associates who lack easy access to traditional ...

Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer ...

As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

ServiceNow's Armis deal is its biggest Deal to boost cybersecurity offerings ServiceNow shares fall about 3% Dec 23 (Reuters) - ServiceNow (NOW.N), opens new tab on Tuesday agreed to buy cybersecurity ...

ServiceNow Inc. today announced plans to acquire Armis Inc., a startup with a cybersecurity platform optimized to protect connected devices. The all-cash transaction is worth $7.75 billion. That’s a ...

Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

Together, ServiceNow and Armis will create a unified, end-to-end security exposure and operations stack that can see, decide, and act across the entire technology footprint Acquisition expected to ...