The Internal Revenue Service (IRS) is implementing a Salesforce artificial intelligence (AI) agent program across multiple divisions in the wake of a mass workforce reduction earlier this year, ...

Lambeau Field is set for Monday night's Salute to Service game, presented by Fleet Farm. The game between the Packers and Eagles will honor military members and veterans and show appreciation for ...

FLAGSTAFF, Ariz. — Two hikers were rescued from the peak of a mountain in northern Arizona after being struck by lightning on Tuesday. The Coconino County Sheriff’s Office confirmed the rescue, saying ...

ANN ARBOR – The more Saline tried to score, the more confident Audrey Owen-Smith became. And as her confidence grew, so did the rest of her team’s. The Dexter goalkeeper stood tall on defense, as did ...

Marc Benioff is the CEO of cloud-based software company, Salesforce. At Salesforce’s annual Dreamforce conference on Tuesday, Benioff said that the company is saving $100 million a year by using AI ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

Even if your company isn’t one of Salesforce’s myriad clients, this system is a little sample of the future, and yet another example of how AI is encroaching on diverse sectors of everyday work life.

The Tampa Bay Lightning and ViewLift have announced the launch of a new direct-to-consumer (DTC) subscription streaming service ahead of the Lightning’s first pre-season game on September 26th.

Automotive manufacturing giant Stellantis has confirmed that attackers stole some of its North American customers' data after gaining access to a third-party service provider's platform. Stellantis is ...

LENOIR CITY, Tenn. — Gas service has been shut off to part of the Allenbrook subdivision in Lenoir City after lightning struck a gas main on Edinburgh Drive, according to a post from the Lenoir City ...

AI agents are boosting efficiency, cutting costs, and improving customer satisfaction. By 2027, 50% of service cases are expected to be resolved by AI. 4 out of 5 service leaders say AI agent ...