The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme - here's how to claim.

O2 has upgraded its mobile network in and around Stamford Bridge - home of Premier League football club Chelsea - ...

A Verizon spokesperson confirmed to CBS News that the company is aware of "an issue impacting wireless voice and data ...

The mobile giant experienced a massive nationwide service outage this week, and it’s offering a small refund that can be ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's largest wireless network.

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

With that said, it looks like T-Mobile is starting the year off strong, giving people in the know a new line of service for ...