No-code Creatio platform key to successful tech and company M&A that now runs combined customer outreach 70% cheaper than ...

The future of work will be shaped by Frontier Firms—organizations that are human-led and agent-operated. These companies are reshaping how work gets done, empowering every employee with an AI ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

IT admins will be busy this month: the latest patch update from Microsoft includes 126 fixes, including one for an exploited Windows flaw and five critical patches for Office. This month’s Patch ...

In this video, I walk you through everything you need to know to start using Microsoft Word. Whether you're brand new or just need a quick refresher, I show you how to open the program, start a new ...

Credit Dave Michels for identifying the biggest story of 2024 as it was unfolding: Microsoft Teams' growing dominance in the unified communications and collaboration space. As he wrote in "UCaaS is a ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...