Top-level actions include giving agents the right amount of freedom and rethinking traditional ROI. Industry leaders share their own experiences.

Salesforce unveils Slackbot, a new AI agent that allows users to complete tasks across multiple enterprise applications from ...

On Tuesday, Salesforce unveiled the new Slackbot, which is now available to the general public. It utilizes the context of your conversations, files, channels, and more to answer questions about your ...

Actor and director Timothy Busfield is facing charges of sexual abuse involving a minor after he was accused of misconduct ...